know before you go

Just about everything you might want to know while planning your visit! Click on any of the titles below to learn more. If you’re wondering about something specific that’s not listed here, please get in touch.

General Admission is $11 for children and adults 1 year and over. Members and babies under 12 months are free. We offer a group rate for groups of 10 or more paid visitors with advance reservation.

$15 Admission on Super Sundays and other special activity days ($4 admission for members).

Only certified service animals are permitted into the building.

Amtrak: Explore & More is located approximately three blocks (0.3 miles) from the Exchange Street Station (BFX); an estimated 5 minute walk.

With three Amtrak trains traveling daily between Niagara Falls, NY (38 minute ride), Rochester, NY (1 hour 25 minute ride), Syracuse, NY (2 hour 44 minute) – and 20 minute rides between Buffalo’s Exchange St. Station and Depew Station running seven days a week – Amtrak is an excellent option for those visiting us for the day from across the WNY region.

Greyhound Bus: We are located approximately five blocks away from the Greyhound Bus Station, located at Ellicott and North Division Streets in downtown Buffalo; an estimated 11 minute walk.

Changing tables are available in all restrooms in the museum. An adult weighted changing table is available on our second floor. We request that you use these areas for changing and not museum exhibit space.

Our museum staff disinfects all the toys, pretend food, balls, etc. on a routine basis. Our evening cleaning crew utilizes hospital grade cleaning agents in all of our exhibit spaces. Please inform a staff member if you believe something needs attention.

Visitors are welcome to use our coat room with available rental lockers. Please be advised that valuables and personal items should be either locked or with you at all times. Explore & More is not responsible for lost, stolen or damaged items.

All donation requests must be submitted online on our Donation Requests page.

Every child is different and visits can last anywhere from 1 to 3 hours.

Please check our Careers page for a current list of job opportunities.

The museum has seven permanent Play Zones: Being Good Neighbors, Moving Water, Playing Together, Building Buffalo, Lighting Buffalo’s Imagination, Farm to Fork and the Rooftop Terrace. Our temporary exhibit gallery will welcome new play opportunities to our museum on a changing schedule.

Groups of 10 or more paying visitors with advance reservation will receive a group rate. Visit our Field Trips page for more information.

Please notify a staff member immediately if an incident occurs.

For health and safety purposes, food and drinks are not permitted on the museum floor. Hot beverages can be particularly dangerous! No outside food or beverage is permitted in the museum – visit Low Bridge Cafe on the ground floor with food offerings designed to please both kids and adults alike.

We accept cash, Visa, Mastercard, Discover Card, American Express and museum gift cards.

Gift certificates can be purchased at the front desk or over the phone 716-655-5131.

Groups of 10 or more paid visitors with advance reservation will receive a group rate. Visit our Field Trips page for more information.

Open: Martin Luther King Jr. Day, Presidents’ Day, February break week, Easter, Spring break week, Fourth of July, Indigenous Peoples Day (Columbus Day), Veterans Day, Christmas Eve (10:00 am – 3:00 pm), New Year’s Eve (10:00 am – 2:00 pm), New Year’s Day

Closed: Memorial Day, Labor Day Week, Thanksgiving Day, Christmas Day
There may be additional closures due to severe weather. Check your local news for updates on delays and closings.

Current Sneak Peek Hours: 
Saturday & Sunday: 10 a.m – 6 p.m.

ONCE FULLY OPEN:

School Year Hours (September – June)
Monday, Wednesday – Friday*: 10 a.m. – 4 p.m.
Tuesday: Closed for reserved school groups
Saturday & Sunday: 10 a.m. – 6 p.m.
* First Friday of the Month: 10 a.m. – 8 p.m.

Summer Hours (July & August)
Open 10 a.m. – 4 p.m. Daily*
* First Friday of the Month: 10 a.m. – 8 p.m.

Holiday Hours
The museum is closed on the following holidays: Memorial Day, Labor Day Week (annual shutdown), Thanksgiving, Christmas Day and New Year’s Day.

Annual Cleaning & Maintenance
The museum will be closed Labor Day week for annual cleaning and exhibit maintenance.

There may be closures due to severe weather. Check your local news for updates on delays and closings.

Visitors are welcome to use our coat room with available rental lockers. Please be advised that valuables and personal items should be either locked or with you are all times. Explore & More is not responsible for lost, stolen or damaged items.

Lost and Found is located at the front desk. You can call us at 716-655-5131 with any questions.

Members receive free admission for a full year of play. A variety of memberships are available to accommodate your family. To learn more about our memberships, visit our Membership page.

Members with an Association of Children’s Museum Reciprocal Membership may receive 50% off general admission for up to six (6) people. Card holder must be present.

Explore & More IS NOT a member of the ASTC (Association of Science & Technology Centers). Click here for a full list of museums that are members of ASTC.

BFLO Gallery & Gift Shop is the largest Buffalo-themed retailer in Western New York, specializing in home and office décor, jewelry, apparel, gifts, and much more! Our local products make great gifts for Buffalonians who have moved all over the world whose hearts are still in Buffalo.

You are welcome to nurse your child anywhere in the museum. If you would like additional privacy or a quieter location, a lactation room is located on the fourth floor.

Public parking lots, ramps and street parking are located throughout Canalside and are a short walk from the Museum. Special events may increase parking prices in public lots.

Explore & More is an exciting venue for all ages with dynamic room, floor, and whole museum rentals available for a wide range of functions and celebrations. Visit our Birthdays & Rentals page for more information.

Photos and videos of your family are encouraged, but we ask that you do not capture other families and children in your photos or videos. Upon entry to the museum, you have consented to having the museum use your and/or your child’s image for marketing purposes.

Explore & More – The Ralph C. Wilson, Jr. Children’s Museum seeks to create a safe, healthy and welcoming environment with exhibits and activities designed for the benefit and enjoyment of children and their families, friends and caregivers.

Museum Policies

Explore & More is located approximately one block from the Erie Canal Harbor NFTA Metro Rail Station, and can be accessed by a variety of bus lines. For scheduling information or to plan your trip, please visit the NFTA Metro Rail State website.

Our exhibits are developed with children developmentally 12 years and younger in mind. Visit our Age Specific Exploration page for more information.

General admission tickets are valid all day. A printed receipt and hand-stamp is required for re-entry. As long as we are not at capacity, you are welcome to leave and come back on the same day. However, if you do leave and we do reach capacity, you will be asked to wait in an existing line for re-entry.

Explore & More seeks to maintain high standards of service. We reserve the right to refuse entrance or to ask a guest to leave the premises immediately without refund for any reason.

For paying visitors, we offer multiple private family-style restrooms on each floor of our museum. We also offer public restrooms in our ground-floor cafe area.

Changing tables are available in all restrooms in the museum. An adult changing table is available on our second floor. We request that you use these areas for changing and not museum exhibit space.

Parents/caregivers are responsible for child supervision at all times – you are your child’s best advocate. Child drop-offs are not permitted. Adults seeking tours may do so by prior arrangement by calling 716-655-5131. Unaccompanied adults must present identification and must visibly wear the provided tag at all times while in the museum. Lack of adult supervision of children is grounds for immediate removal from the museum without refund.

Explore & More is designed with the needs of every individual in mind. We offer quiet rooms located within our second floor Moving Waters exhibit space, and in our fourth floor Farm to Fork exhibit. Additional information can be found on our Accessibility page.

Explore & More can be found on Facebook (ExploreAndMore), Twitter (@exploremore716), and Instagram (@exploremore716). Upon entry to the museum, you have consented to having the museum use your and/or your child’s image for marketing purposes.

For the convenience of all our visitors, we recommend leaving strollers at home or in the car when possible. If that is not possible, the museum offers limited stroller parking near the coat room. Valuables should not be left in unattended strollers. Strollers are permitted on the museum floor.

Unaccompanied adults must wear identification labeling them as such at all times while within the museum. This identification is available at our security desk upon purchase of admission. Any adult found lacking such identification may be asked by security to leave. The museum defines an adult as any person 18+.

Parents/caregivers are responsible for child supervision at all times. Child drop-offs are not permitted. Lack of adult supervision of children is grounds for immediate removal from the Museum without refund.

Check our website and social media for promotions. Purchasing a Family Membership is the ideal way to save on museum admission, offering your family unlimited admission throughout the year.

Our museum and its exhibits are fully accessible via wheelchairs and other mobility devices. We recommend utilizing our Commercial Street entrance via our accessibility ramp and adjoining bridge.